Frequently Asked Questions
1. Venue Booking Process
Can you hold a date?
Yes. We will hold a date for 7 days whilst you book the Church or Registrar, sign the contract and pay the non-refundable date reservation fee.Booking the Registrar
We are registered with the West Northamptonshire Registrar. You will need to book with them independently to hold your ceremony at our venue. Their charges vary for different times of the week and year, and they have a range of timeslots available throughout the day.Ceremony timing
The registrar will turn up 30 minutes before the ceremony and spend 15 minutes with each of you on your own before the ceremony starts. The ceremony will take approximately 30 minutes, which includes signing the register.Will the Registrar wait if I’m late?
No. They will leave immediately after your ceremony to travel to their next wedding, so it is very important you are ready on time because they will not wait.How do we confirm our booking?
We require you to sign a contract and we will then send you an invoice for your date reservation fee. You can pay by bank transfer (BACS), debit or credit card (by request and a payment link will be sent). We do not accept cheques or cash. Please note that if you intend to pay by card that you will need to allow 5 working days for bank clearance.Is a deposit needed and is there a cancellation policy?
Yes. We require a £2,000 non-refundable date reservation fee on signing the contract. If the date reservation fee is higher than your venue fee, the additional money will go towards your catering and drinks spend.What is the payment structure?
1. £2,000 non-refundable date reservation fee.
2. 9 months prior to your wedding – The venue hire balance, accommodation (if relevant) and DJ & entertainment.
3. 6 months prior to your wedding – 50% of the contracted minimum spend total and extras.
4. 6 weeks prior to your wedding – The remaining balance along with a £500 refundable deposit.
2. Timeline for Couples
12-9 months prior to your Wedding
Meet one of our team to start planning your day, selecting wedding breakfast menu choices, and drinks options, and more.9 months prior to your Wedding
Pay the balance of your venue hire, accommodation (if relevant) and the DJ & entertainment. If you book an external DJ, there is a £50 fee for us to remove our in-house equipment.6 months prior to your Wedding
Pay 50% of your contracted food and drinks, as well as any contracted extras booked.12 weeks prior to your Wedding
Meet one of our team to finalise details, such as final guest numbers, table plans, dietary requirements, food and drink choices, and 3rd party suppliers.6 weeks prior to your Wedding
Payment of the final invoice. Guest numbers cannot be reduced from this point. We do understand that changes do happen and guest lists change, so alterations can be made, but each change will incur a £25 administration fee.3 weeks prior to your Wedding
Final sign-off of your event schedule, so No changes can be made inside 2 weeks.Wedding Day
Access to the venue and dressing rooms will be from 9am.Day after the Wedding
All overnight guests must vacate the bedrooms by 9am and leave the site by 10am following breakfast. We ask couples to collect all their items by 9am. All cars must be off site by 10am.PLEASE NOTE
An invoice will be sent to you for each payment stage.
3. Venue Information
Do you offer exclusive use hire?
Yes. This is an exclusive use events venue. We will conduct viewings on the morning of your wedding up to an hour before the ceremony.Are there any hidden charges?
No. We try and make everything very clear about what is and isn’t included and make recommendations you might not have considered.Are you licensed for civil ceremonies & what is the maximum number of guests?
Yes. The venue is licenced to hold ceremonies and has a capacity of 120.How many guests can be catered for at any one time?
192 guests can be seated.How many guests can attend an evening reception?
200 for an evening reception.What time can we get access to the venue?
Your hire of the venue is from 9am until midnight.What time does the venue close?
The music goes off and bar closes at midnight, with guests and suppliers being asked to finish their drinks and leave the building and off site by 12.30am.Is there a dressing room?
Yes. There is a dressing room, which is available from 9am for you and your wedding party to get ready before the ceremony. This is included in the venue hire price and all your possessions must be removed by 7pm. The room has toilet facilities, 3 dressing stations, full length mirror, tea & coffee. Please note that no outside food or drink can be brought in.What is not included in the venue hire price?
Accommodation and breakfast, chair covers, DJ & entertainment, catering & drinks, decorations, the registrar, and tablecloths.Is all the furniture included in the price?
Yes. Your venue hire includes all the wooden tables, chairs, napkins, outside furniture, fairy lights, PA system, cake table / barrel, stand and cake knife, easel. All glassware, cutlery and crockery are also included, as well as napkins for your evening food.Table sizes
We have 24 handmade 6ft long by 3ft wide rustic tables which we can be set up 2 side-by-side creating a square table to seat up to 12 guests, or in a banquet style.Are there grounds around the venue for photos?
Yes. We have a range of indoor and outdoor spaces for photo opportunities.How many toilets are there?
House | We have 1 ladies, 1 gents and 1 accessible (no baby change).
Marquee | We have 3 ladies cubicles, 1 gents cubicle, 4 urinals, and an accessible lavatory with baby changing facilities.Is there a cloakroom to hang coats and hats?
Yes.Where can wedding gifts be stored?
Unfortunately, we cannot take responsibility for storing wedding gifts. However, we do advise that it is a good idea to have the responsible person from the wedding party take them away to a locked car at a convenient time before the wedding breakfast, and then again after the arrival of evening guests who may bring additional gifts.Is the venue insured?
Yes. The business takes insurance and health and safety very seriously.Do your prices include VAT?
Yes. All our prices are inclusive of VAT.Can we have Fireworks & Chinese lanterns?
No. We do not permit fireworks or lanterns.Outdoor heaters, braziers & fire pits
We have our own fire pit that can be hired for a separate fee.Smoking & Vaping
Smoking and vaping are prohibited inside this venue. There are designated smoking areas outside the venue.Plug in chargers
Please ensure that if you need to use one of our power points to charge a device that you ask the Venue Manager prior to doing so. All chargers must carry the registered CE trademark.Lost property
The venue is cleaned directly after the party has finished so that if anything is found, it will be put with your things to go through the following day. If it is not immediately found, we will gladly take the name and number of the person that has lost something, so that should it turn up, we can contact them directly. Please note we will only keep items for 7 days.Personal possessions or belongs that are damaged or go missing
Please note that the venue will not be liable for any loss or damage to property, and is left at the owners’ risk.Drugs
If any of our staff find any drugs or find any person using what they believe to be illegal drugs on the property, those guests will be escorted from the building, and the local authorities will be contacted immediately to investigate the matter further.Children
We love to see children at the venue, but please be aware that they must be kept under strict supervision at all times to try and prevent any unnecessary accidents. This will be an unfamiliar environment for everyone attending with a lot of noise and distractions throughout the day. Health and safety is everyone’s responsibility. Please do your part to ensure everyone has a safe and enjoyable day.Are pets allowed?
We do not allow guests to bring animals on site as they may cause offense to other guests. However, if you would like a pet to be a part of your ceremony or need to bring an animal on site for medical reasons, we kindly ask that you seek permission beforehand and look after your animal responsibly.Taxis
We have a number of taxi companies we use on a regular basis, and our management team will be more than happy to provide numbers. Please do not leave it until the last minute as you may be disappointed, and it is a long walk.Accessibility
The venue has good access throughout, with wide paths and doors, gentle ramps instead of awkward steps and a designated accessible lavatory.Staff Gratuities
Tips to staff are entirely at your discretion, but are very much appreciated if you are pleased with the service you receive. These can be paid card by, cash, or deducted from your deposit. However, we do not accept tips through a drink.Is there sufficient parking space?
We have ample hard parking spaces.Is there access for coaches?
Yes. Coaches can dropoff in the car park.Can cars be left overnight?
Yes, but at owners’ risk. Please ensure that cars are removed by 10am at the latest as respect for the incoming wedding party.Can we bring inflatables such as bouncy castles?
No. Inflatables such as bouncy castles are not permitted.Can our guests bring tents or camper vans to stay on site over night?
No. Unfortunately, we are neither licenced, insured or equipped to deal with camping on site.Can I make changes inside 6 weeks before my wedding?
Yes. Each change will incur a £25 administration fee up to 2 weeks prior to your wedding. No changes are allowed inside 2 weeks before your wedding date.
4. Venue Setup & Décor
Do you have anyone to help us on our day?
Yes. One of the team will be there on the day to assist you from the moment you arrive in the morning.Is it possible to bring things in the day before?
Yes. You can bring things in the day before which can be put in our storeroom (by appointment only). All items must be packed in large, clear plastic storage boxes with fitting lids. The venue will not be liable for any loss or damage to property, and is left at the owners’ risk.What items cannot be brought in the day before?
No item will be accepted in cardboard boxes. No wedding dresses, wedding cakes or valuables will be accepted.Is it possible to set up the day before?
No. You will not be able to do any setting up of the venue until your hire period starts at 9am. A member of our team will be available to help set up simple decorations for you, however, they have the right to say ‘no’ if the setup is too time consuming. You must provide us with a list of items you will be providing no later the 3 weeks prior to your day.What time can suppliers get access or drop off items?
Supplier access is from 9am on the day of the wedding.What time do suppliers need to collect their items?
Suppliers must collect all items at the end of your wedding by 12.30am. Please note that we reserve the right to make a deduction from your deposit for late collections, or rubbish and packaging not being removed.Can we attach decorations to the venue?
No. We do not allow suppliers to use nails, screws, staples, glue, tape or any other permanently damaging fixatives to decorate the venue. Where appropriate, we have strategically placed hooks around the buildings as fixing points to make things easier. We do not provide any ladders, steps or equipment. You or your venue dresser is responsible for taking down any decorations that you bring with you at the end of the evening, and you will be liable for any damage, decoration removal or excessive clearing up because of not doing so.Can we have real candles?
No. We do not permit real flames inside the venue, but you are welcome to use LED tea lights or LED candles.Can confetti be used on the premises?
Yes. We only permit dried natural flower petals or lavender confetti, and only used outside. We do not permit paper confetti or rice as it gets wet and is very difficult to clear up. Confetti cannons are strictly prohibited. A deduction will be made from your deposit if these are used.Can table gems be used?
No. We do not allow table gems within the venue.Is a Christmas tree assembled for winter weddings?
Yes. We decorate a Christmas tree, and it is assembled for December.
5. Music, DJs & Bands
Is there a PA system?
Yes. There is a wireless microphone and PA system for speeches.How should I supply the music for the Wedding Ceremony?
You must download your chosen music on a Spotify playlist (not live streamed) onto one of your devices. You can connect your device to our amp via Bluetooth, or you MUST bring the connecting lead. You will need to provide 5 songs, (walk down the aisle, 3 during signing of the register and then one as the new couple).Can a phone / music player be plugged into the system?
You can connect your device to our amp via Bluetooth, or you MUST bring the connecting lead.Can music be played outside?
Yes. We allow music outside for drinks receptions, although we do not allow music outdoors beyond 5pm out of respect for our neighbours.Is there an in-house DJ?
Yes. We have our own in-house DJ who can be booked at any point up to 6 months before your wedding. If it is within 6 months of your wedding, please check with the venue first. Once our DJ is booked, this is non-refundable.Can we bring in our own DJ or live entertainment?
Yes. You will need to provide their details. There is a £50 de-rig fee for us to remove our in-house equipment.What time does the music & entertainment finish?
Midnight. All entertainment must be finished by 12 midnight with the last track being played no later than 11.55pm. Failure to finish on time will result in automatic shutdown of the power supply.Can bands use real drums?
No. All bands must use electronic drum kits.Can we use smoke machines and confetti canons?
No. These are not allowed. £1,000 charge will be made if you fail to comply.Do you have a sound limiter?
Yes. We use a sound limiter set to 95dBA for all musical entertainment. Above the prescribed limit, a set of lights on the front panel will start to flash, first amber, then red. If the limit is exceeded, the power will be automatically shut down, then reinstated after a short delay. Our staff cannot alter the prescribed sound levels, or bypass the limiter. We ensure you let your DJ or band know this to avoid disappointment. There are sockets directly connected into the sound limiter which all DJ’s & bands audio equipment must be plugged into (no alternative supply is available).Will the DJ or band be required to make any announcements?
Yes. Safety of your guests is of upmost important to us. At the start of the entertainment set, the DJ or band must announce that ‘NO drinks are to be taken onto the dancefloor’. They may be required to repeat this during the entertainment.What information is required from a DJ or Band?
You must provide your chosen DJ and / or band’s current Public Liability Insurance certificate (min £2,000,000) 3 weeks prior to your wedding. All their electrical equipment must have current PAT test certificates. Failure to provide or show this information will lead to the DJ or band being refused entry to the venue.
6. 3rd Party Suppliers Information
Do you have any preferred suppliers?
No. We do not have a preferred suppliers list, although we do have a list of suppliers that have worked for previous couples.Can photographers / suppliers visit the venue prior to the wedding for a viewing?
Yes. They can contact us and arrange a convenient time.What information do suppliers need to provide?
When you book a supplier for your wedding, please be advised that YOU MUST PROVIDE the following information from each separate 3rd party supplier a minimum of 3 WEEKS PRIOR to your wedding in electronic format (PDF). Failure to produce this documentation will result in the supplier not being allowed into the venue!- Public Liability Insurance of £2,000,000
- All electrical items will require current PAT test certificates
- If you are having family or friends providing services, you must take out Public Liability Insurance to cover any unforeseen events.
What should suppliers do prior to arriving at the venue?
You need to email us a minimum of 3 WEEKS PRIOR to your wedding each suppliers name, contact details, trade and number of people they will have on-site, and their time of arrival and departure. If their arrival time changes, they must contact us urgently so that we can let the couple know.What information you need to send to your suppliers?
You must send each supplier our Suppliers Guide. This outlines the drop off / pick up location, and general site rules.Do suppliers need to provide a risk assessment?
Yes. All suppliers need to supply a risk assessment as outlined in our Suppliers Guide.What time can suppliers get access or drop off items?
Supplier access is from 9am on the day of the wedding.What time do suppliers need to collect their items?
Suppliers must collect all items at the end of your wedding by 12.30am. Please note that we reserve the right to make a deduction from your deposit for late collections.What happens if a supplier damages the venue or leaves their rubbish or packaging on site?
If there is any damage caused by a supplier, or if they leave rubbish behind, we reserve the right to make a deduction from your deposit.What should my suppliers bear in mind whilst onsite?
Suppliers must adhere to the rules set out in our Suppliers Guide. If at any point we feel there is unnecessary risk, or a supplier is breaching our rules, we reserve the right to ask them to leave the premises.What should my suppliers do in the case of a fire?
In case of a fire, everybody should leave the building immediately and not try and take anything with them.Do we have to feed our suppliers?
Yes. Most suppliers including photographers and bands often require feeding, so it is important to find out from them if this is required, for how many and at what time, so that we can build it into the plan for the day. The meals provided to suppliers are our chefs choice on the day.Is there a breakout room for suppliers?
No. We do not have areas for your suppliers to use, change or practice.
7. Food & Drink
Is there a minimum spend?
Yes. We do require a minimum spend which only comprises items from the wedding breakfast food menu (excluding the children’s menu), drinks package and evening food menu (excluding pizza offer). Your contract will specify your agreed minimum spend.Do you have minimum guest numbers?
No.Is there in-house catering?
Yes. We have our own in-house team of exceptionally talented chefs who have a tremendous amount of experience, passion, and flair for all things food.Can we use our own caterers?
No. We have invested significantly into our kitchens, equipment and staff.Can we bring in our own food?
No. The only food allowed is a traditional wedding cake, and food for babies and very young children not having a meal supplied by us. Please note we cannot refrigerate, cook or reheat any children’s food.Can the catering team provide for specific dietary requirements?
Yes. If any of your day or evening guests have any dietary requirements other than vegetarian, vegan or pescatarian, they MUST complete our online form a minimum of 8 weeks before the event. Please note that failure to do so will mean they will be served the same as other guests.Are there any areas where you are unable to cater for dietary requirements and what is the process for that?
Yes. There are times when we cannot deliver a dietary requirement in the most severe cases. Our kitchens do hold allergens in its store, and although we do follow strict separation guidelines to prevent cross contamination, we cannot guarantee that our dishes will not have traces within it. If a guest has a severe or airborne allergies, we must be informed, and then we may request they bring their own food. There will be no cost for this.Do you offer food tasting events?
Yes. We hold tasting events throughout the year for an additional fee. These events are not designed to taste your specific menu, but to give a flavour of our food. Details can be found on our website.How does your menu pricing work?
Our menu prices are based on you selecting 1 choice per course for all your guests, except guests with dietary requirements. We have a separate vegetarian and vegan menu where you will select 1 choice per course for all guests on this menu. If you have both vegetarian and vegan guests, you must choose one option to suit both.Can we choose dishes from different menus?
Yes. However, your menu price will be determined based on your main course choice, and supplements may apply.Do you offer bespoke menus?
No. We do not offer bespoke menus.Can we offer our guests a choice of menu?
Yes. If you would like to offer your guests a choice (Formal / Veggie Menu only), there will be a supplementary charge per person per course. Please note, these charges are applicable for all guests, and not just those who choose the option. We will need all food choices to be made ready for the final planning document.Is there a limit to the amount of pre-paid drink I can order?
Yes. Your total drink spend must not exceed 35% of your total food & drink spend.Canapes and evening food numbers
When ordering canapes and evening food, 100% of your guests must be catered for. A minimum of 3 canapes per guest must be ordered.Are there any additional costs which are not advertised on the menu?
Yes. All days between Christmas and New Year have a Saturday minimum spend rate, and New Years Eve incurs an additional £1,000 staff surcharge to cover higher pay rates.
Are meal timings exact?
No. Whilst we will always endeavour to seat your guests for your meal at a pre-arranged time, we cannot absolutely guarantee this.Are we allowed to bring in food favours?
No. We do not allow couples to bring in food favours, but these can be purchased through the venue.Do you have a licenced bar?
Yes. We have a fully licensed bar to serve alcohol until midnight. We only accept credit and debit cards. No cash.How do you manage underage drinking?
We operate a strict “Think 25” policy and will only serve alcohol to over 18’s with valid identification. Please advise any young people to bring valid ID to prevent any embarrassment and disappointment on the day.Can we supply our own alcohol?
No. All alcohol must be purchased from the bar. The venue licensees reserve the right to confiscate any unauthorised alcohol and ask the offending guests to leave the property. Persistent offending may result in the venue closing immediately and a £500 fine being issued to the wedding couple. If any alcohol is given as a gift, please ensure that you make one of the management staff aware so that they can put it in safe keeping, and prevent any fines being incurred.Are we allowed to bring in beverage favours?
No. We do not allow couples to bring in beverage favours, but these can be purchased through the venue.What is the average price for a pint and a price of a glass of wine from the bar?
Our bar prices are based on standard bar / restaurant prices and are subject to change occasionally throughout the year.Can we pre order drinks?
Yes. Our experienced team can recommend how many drinks you will need at different stages throughout the day. Any unopened bottles that are left over can be collected and taken away the next day. However, no refunds are given based on what is not consumed.Can we set up a tab for drinks?
Yes. We set tabs up for a maximum of £500 and let you know when you are reaching your limit enabling you to extend it if you wish. We do not allow tokens to be exchanged for drinks.Does the bar serve draught beer and lager?
We serve draught lager and IPA, as well as a selection of bottled products. If you would like a cask ale, then please speak to one of the team.What time does the bar open and close?
The bar will be open an hour before the ceremony takes place, but we cannot open earlier than 11am. The bar will close at midnight.Do drinks prices fluctuate?
Yes. Additional wines and bar tariffs are charged at the prevailing rate on the date of your final invoice and are therefore subject to change.
8. Wedding Cakes
What do you allow as a wedding cake?
Traditional Cutting Wedding Cakes which are single layer or tiered cakes, made from fruitcake, sponge cake, chocolate, or lemon.
Or,
Individual Cupcake Wedding Cakes which are a collection of cupcakes arranged to resemble a traditional tiered wedding cake. A small top tier used for formal cake cutting can be included. You must NOT provide any more than 1 cupcake per guest attending.A combination of traditional cutting wedding cake and individual cupcakes is not allowed.
Who can provide a cake or cupcakes?
Professionally Made Wedding Cakes or Cupcakes – The person / company that produces the cake / cupcakes must send a full ingredients and allergens list when the cake / cupcakes are delivered to the venue. We will require the producer to provide their public liability insurance.
Shop Bought Wedding Cakes or Cupcakes – The cake / cupcakes must be delivered to the venue in their original sealed packaging and be labelled with full ingredients and allergens listed.
Home Made Wedding Cakes or Cupcakes – We are extremely sorry, but we cannot accept homemade cakes or cupcakes at the venue. Sadly, the risks involved with allergens and food safety is too serious and we pride ourselves on ensuring the safety of all our customers and the food they eat.Can I store my wedding cake or cupcake on site?
No. We cannot allow food to be stored in our fridges. Please ensure that any cake / cupcakes are not delivered and displayed too early. Please be aware of outside temperatures and ensure you have suitable storage for your cake / cupcakes. Air conditioning will not be turned on until it is needed for the comfort of the guests. Our team have the right to not serve the cake / cupcakes if they feel it is unsafe to do so.Will you serve our wedding cake or cupcakes?
Yes. We recommend serving the cake / cupcakes as part of the evening buffet. The team will cut the cake and put it on platters and provide napkins. They won’t however cut up the cake and put it into individual boxes. All cakes / cupcakes must come with a full list of ingredients and allergens list. If this information is not available, we will not be able to serve it. We also reserve the right not to serve it if it is not satisfactorily cooked.Can we have a cheese wedding cake?
Yes. Cheese wedding cakes can only be supplied by the venue.
9. Accommodation
Is there any accommodation on site?
Yes. We have 8 en-suite bedrooms including the Honeymoon suite sleeping up to 19 guests.What happens if we do not want the accommodation?
If you choose not to have the accommodation, then a non-occupancy fee will be charged.What time is check in and check out?
Check in to the rooms is at 2pm and check out the following day is at 9am. Guests are required to have vacated the venue by 10am.Is breakfast included?
Yes. A full English breakfast is provided in the breakfast room.What time is breakfast served?
Breakfast is available from 9am and is cleared at 10am.Bedroom booking
You need to provide us with all the guest names and addresses at your final planning meeting, but no later than 6 weeks before the wedding.Can I book rooms for more than 1 night?
No. We reserve the accommodation for couples booking the venue, and as we operate 7 days a week, we are not able to take bookings for more than 1 night.
Evening Food from the Outdoor Kitchen
Wood Fired PizzasWhy not try our wood fired pizzas from the Stable Kitchen
View Our Evening Food Menu
Plum Park Manor Testimonials
We got married at Plum Park in October 2023, and it was amazing. The day could not have gone smoother, the whole team knew exactly what they were doing and really supported us through the day. The lead up came with meetings to plan, along with help to ensure that we had everything ready for the big day. The communication from the team couldn't have been better and we honestly felt really supported throughout the lead up. The food was the best, and all our guests enjoyed the food (no one left hungry!) The rooms at the venue were lovely, very clean and comfortable, and breakfast the next morning was amazing! I would definitely recommend Plum Park as the place to get married, they honestly will do everything they can to make sure you have the most magical day. Thank you so much to the whole team!
We had our wedding at Plum Park on 30.09.23 and it was the most amazing day!
The venue and grounds are absolutely stunning. All the guests loved it. And ones that stayed remarked on how lovely their rooms were.
Siobhan is so helpful in the planning process and replies to emails super swiftly. She makes helpful suggestions and shares her thoughts and expertise.
Ella and Jo are fantastic people and they just make the day perfect from start to finish. Everyone noticed how attentive they were. They were always there in the small snippets of the day just supporting us and being kind, it was nice to see them laugh at our best man’s speech too.
The food is great too, after the food tasting me and my husband were as excited for the wedding breakfast as we were the whole day. All the guests loved the food too.
Breakfast the next day is a great touch too and a nice way to have a laugh about the day before with our nearest and dearest.
A huge thank you to all the other staff who I haven’t named who made it so fantastic for us.
Overall I cannot fault anything at Plum Park. It was just the best day!
